Before You Promote Them, Ask This
You’ve promoted someone. The announcement is made, the title goes on their email signature, and everyone moves on. Except something doesn’t quite work. They’re not making the decisions you expected them to make and, despite having another person in a leadership role, you’re just as involved as you were before.
The problem might not be the person; it might be the promotion. If you want someone to step into a bigger role, you have to give the title some substance behind it.
You can’t just hand someone keys and expect them to know how to drive.
So, when you put someone into a leadership position, start with three simple questions.
What outcome do they own?
A leadership role needs an outcome attached to it.
Not just a list of tasks. Not just a job description. An actual result that they are responsible for delivering.
What decisions can they make?
This is where many businesses fall down.
If they need your approval every time something falls outside the most basic scenario, you haven’t really given them authority. You’ve given them responsibility without the power to act.
Good leadership has boundaries. That might mean setting a dollar amount they can approve, defining the types of decisions they can make independently, or being clear about when something genuinely needs to come back to you.
Otherwise, you’ve created a frustrating situation where they’re accountable for results but still waiting for you to give them permission to act.
What capability are they developing?
A leadership role should be about more than getting work done, it should be about creating more capability in the business. Because leadership should create a ripple effect. You develop one person, they develop another, and gradually the capability of the whole business lifts. That’s where real leverage comes from.
But none of this happens by accident. If someone’s new to leadership, give them some room to learn. Sit down with them. Talk through the expectations. Give them the opportunity to make decisions. Coach them when they get it wrong. And make those conversations deliberate, not a quick chat while you’re walking past their desk.
Because if your goal is to build a business that doesn’t need you involved in everything, your leaders are a big part of making that happen.
The real test of a leadership role isn’t the title sitting underneath their name, it’s what happens when you’re not in the room.